Urban Planning and Design Tools for Tourism

As a member of the American Planning Association, I get their monthly magazine, Planning. I came across a couple of lists in recent issues of Planning that I think has application to those of plan tourism at the community and place level.

What Makes a Great Neighborhood?

1. Has a variety of functional attributes that contribute to a resident's day-to-day living (residential, commercial, or mixed uses).
2. Accommodated multimodal transportation (pedestrians, bicyclists, drivers).
3. Has design and architectural features that are visually interesting.
4. Encourages human contact and social activities.
5. Promots community involvement and maintains a secure environment.
6. Promotes sustainability and responds to climatic demands.
7. Has a memorable character.
   
   (Hinshaw, Mark. "Great Neighborhoods", Planning, Jan 2008: 6-11; list on p. 8)
   

Characteristics of a Great Street

1. Provides orientation to its users and connects well to the larger pattern of ways.
2. Balances the competing needs of the street -- driving, transit, walking, cycling, servicing, parking, drop-offs, etc.
3. Fits the topography and capitalizes on natural features.
4. Is lined with a variety of interesting activities and uses that create a varies streetscape.
5. Has urban design or architectural features that are exemplary.
6. Relates well it its bordering uses -- allows for continuous activity, doesn't displace pedestrians to provide access to bordering uses.
7. Encourages human contact and social activities.
8. Employs hardscape and/or landscape to great effect.
9. Promotes safety of pedestrians and vehicles and promotes use over the 24-hour day.
10. Promotes sustainability through minimizing runoff, reusing warer, ensuring groundwater quality, minimizing heat islands, and responding to climatic demands.
11. Is well maintained and capable of being maintained without excessive costs.
12. Has memorable character.
    
    (Knack, Ruth Eckdish. "Dan Burden's Sidewalk-Level Fiew of the World", Planning, Jan 2008: 14-17; list on p.16)
    Also: Tempe, Arizona's Mill Street was awarded one the 10 Great Street designations by the American Planning Association in 2008 - click here for the story.
    

Security Index for Public Spaces

• Features Encouraging Use

1. Signs announcing "public space"
2. Public ownership of management
3. Restroom availablity
4. Diversity of seating types
5. Various microclimates
6. Lighting to encourage nighttime use
7. Small-scale food vendors
8. Art, cultural, or visual enhancement
9. Entrance accessibility
10. Orientation accessibility

• Features Controlling Use

1. Visible sets of rules posted
2. Subjective or judgment rules posted
3. In a business Improvement District (BID)
4. Security cameras
5. Secondary security personnel
6. Design to imply appropriate use
7. Presence of sponsor or advertisement
8. Areas of restrictd or conditional use
9. Constrained hours of operation
   
   (Ewing, Reid. "Security of public Spaces: New Measures Are Reliable, But Are They Valid?", Planning, July 2007: 55)
   

The Holistay Staycation

The Daily Show With Jon Stewart	Mon - Thurs 11p / 10c
Holistay
www.thedailyshow.com
Daily Show Full Episodes Political Humor Health Care Crisis

Another benefit of the staycation trend that I heard recently is that there have been far fewer road deaths in the US these past few months. Now that is something to celebrate!

UNWTO's Leading Issues for the Global Travel Industry

The following is based on a story in TRAVEL IMPACT NEWSWIRE - Edition 48, Friday, June 13, 2008 - by Imtiaz Muqbil, Executive Editor, in Bangkok. Unfortunately, this newsletter is only available by email and it is not possible to view it on a website. The title of this particular story was: India Says Travel Advisories Should Go.

However, the story was really excerpts from a speech given by the India's Tourism and Culture Minister Mrs. Ambika Sonire, whos is the current elected Chair of the UN World Tourism Organization's (UNTWO) executive council at the 83rd Session of the Executive Council meeting of the UNWTO in Jeju, South Korea.

What I found most interesting about the story was the list of priority areas that she has proposed for the organization to focus on for 2010-2011. I found the list to be a succinct summary of the issues, and I generally agree with them.

Two issues that are not on this this list, but which Mrs. Sonire noted in her speech as pressing topics, were was the rising cost of oil -- due to the impact this is having on international air travel -- and the need to address the UN Millenium Development Goal of eradicating poverty, for which the UNWTO is promoting sustainable tourism through, for example, rural tourism, adventure tourism, eco-tourism, wildlife tourism.

Some of the areas of other major priority are:

a) Education-Human Resource Development
- to address severe tourism manpower shortages in many countries

b) Promotion of Public Private Partnership

c) Environmental Issues and Tourism
- especially global climate change, with an emphasis on helping developing countries to adopt technologies to limit green house gasses

d) New Tourism Product Development/ Innovation in Tourism

e) Collecting and Disseminating worldwide tourism documentation
- especially in efforts to thwart terrorist incidents

f) Promotion of the Image and Importance of Tourism

g) Travel facilitation and Travel Advisories
- Travel advisories should be issued with more careful consideration, and not immediately following an problematic incident.


ABOUT TRAVEL IMPACT NEWSWIRE

Set up in August 1998, Travel Impact Newswire is the Asia-Pacific’s first email travel industry news feature and analysis service. Mission Statement: Dedicated to reporting with Integrity, Trust, Accuracy and Respect the issues that impact on the Asia-Pacific Travel & Tourism industry. Distributed every week to 40,000 senior industry readers worldwide, mainly in the Asia-Pacific and Middle East. For more informatione Email: imtiaz@travel-impact-newswire.com

On the Use and Abuse of Tourism Satellite Accounts

I posted a link to my blog post on Tourism is Not the World's Largest Industry! to the TRINET email discussion list, which is the largest email list for tourism academics worldwide. It generated a fair amount of discussion. One of the arguments used to support the importance of tourism as an industry was the Tourism Satellite Accounting system, which estimates the total economic and employment impact of tourism, taking into account the proportions of other industries that rely on tourism and travel in some way. (A satellite industry is any industry that is no part of the traditional core industries that comprise the System of National Accounts, which is the economic data commonly collected by all countries.)

An example of the statements that people made based on the TSA is seen in this post, which was also emailed to, and reposted on, eTurboNews:

• May 05, 2008: eTN Mailbox: Tourism is NOT the world's largest Industry, so stop saying it is!
  
  "Tourism is not an industry in the definition of "industry" as per the System of National Accounts (SNA) the measure of contribution to an economy (GDP). Tourism is a consumption group (all tourists, domestic & international) and hence the set up of the TSA, (Tourism Satellite Account) which is apart from SNA but draws data from SNA.
  
  So when one says one should exclude transport for example when comparing Tourism to say Transport, one of the worlds biggest industries, one is denying the contribution towards transport made by Tourism (consumption group) By definition Tourism overlaps a number of industries and is a combination of partial outputs of many industries. most only partially associated with tourism. Put another way, if Tourism consumption were to cease, this will result in a reduction of the output of a number of industries, the biggest of which is probably the transport industry.
  
  The development of the TSA has been very important in understanding the economic impact of an "industry" defined by tourists and their consumption for the 'industry' in getting recognition by the community and public sector, for planning purposes.
  
  At the end of the day, it might not be the biggest industry in the world, but it is one of the biggest both as an employer and economically speaking. We could not say this with confidence prior to the TSA."
  
  (Click Here to see the original article on eTurboNews.)

Well, I think we could easily say that tourism is one of the largest industries in the world prior to the TSA system. The World Trade Organization data clearly shows this, and their data is based on the System of National Accounts (SNA), which is the core economic data collected by each country. In addition, I am not sure who wants to exclude passenger transportation from tourism, though I would argue for excluding cargo transportation, as I did in my previous post.

Anyway, in response, I posted my own assessment of the Tourism Satellite Accounting System.

• "Well, of course I have my issues with how people use the TSA, as well...
  
  The TSA approach provides alternatives to traditional GDP and employment calculations, and which is probably more accurate in estimating the economic role of passenger travel and tourism in an economy. The best source [that I have seen] for understanding how this is done is this publication from the WTTC:
  
  http://wttc.travel/download.php?file=http://www.wttc.travel/bin/pdf/original_pdf_file/2008_methodology.pdf
  
  There are a couple of caveats to this approach. First, while it is based on the best available data, there are holes in that data and assumptions must be made on how to fill those holes. These assumptions may or may not be valid in reality.
  
  Second, the data only looks at travel and tourism. It does not provide a comprehensive input-output model that compares travel and tourism (however it is defined as a partial industry) to other industries. Given the fuzzy nature of the partial-industries that the satellite accounting system is designed to address, I am not sure how this could ever be done. But more importantly, it means that you can not say that travel and tourism is the largest industry, or that it is second or third etc., based on the satellite accounting system. You can not compare the results of a TSA exercise with the results of GDP exercise based on traditional national accounts. They are related, but different beasts.
  
  What you would need to do is to run a satellite accounting exercise on other industries, some of which may claim large parts of the core of passenger transportation and tourism -- which I think would decrease the totals that people are currently coming up with in the TSAs. Short of that, you can only say that t+t makes a certain contribution to a certain economy based on certain assumptions.
  
  A quick review on Google found that Tourism appears to be the only partial-industry that has whole heartedly adopted the satellite accounting approach. The only other hits that come up are suggestions to use the satellite accounting approach to develop a green accounting model.
  
  As I said before, please let me know what I am getting wrong here.
  
  Cheers, Alan"

To further clarify the limits of the TSA, let's say you want to compare Tourism with Food and Entertainment and Education. All of these are what Neil Leiper (2008) refers to as "partial industries" because they all overlap (see reference below). You can come up with a total economic impact for tourism, using the TSA, but that number includes portions of Food (e.g., restaurants), Entertainment (e.g., amusement parks), and Education (e.g., museums). But a Satellite Accounting System for each of those industries would also include profits and employees that are in the tourism economy. This is why adding up the total profits and employees of all possible industries would probably 10 to 100 time larger than the real economy - depending on how the different industries are identified and defined.

Furthermore, I would guess that a satellite accounting system for Food would result in economic and employment impacts at least as large as tourism, if not larger. It all depends on definitions. Food could include all agricultural production, investments and transportation, along with all places and ways that food is sold and served, and portions of all other businesses that support the production, selling, transport and disposal of food in the world. Also included would be research and development of food, dietitians and other medical and quasi-medical diet clinics, food related television shows and books, and everyone employed in all of these roles. This is a huge economy and has a huge overlap with tourism.

My conclusion is that a satellite accounting system should NEVER be used to compare one industry with another because: (1) defining the boundaries of a satellite industries is subjective, flexible and easily changed; (2) anything can be defined as a satellite industry; and (3) the overlap between satellite industries varies and is not taken into account when comparisons are made.

TSA numbers can be used to benchmark industry changes over time, if definitions are fixed and not changed. They can also be used to see the degree to which tourism overlaps with different sectors of the economy. These are valuable planning tools. But, the TSA can not be used to claim that tourism is larger than any other specific industry, because under the satellite accounting system approach, each industry has a different definition.

One respondent in the "NOT Largest Industry" discussion on TRINET stated:

• "TSA provide insights into where tourists spend, the extent to which different sectors gain from tourist spending, and the extent to which individual sectors are dependent upon tourism.TSA can serve as a medium for public information helping to raise awareness of tourism and its contribution to national economies. They help tourism stakeholders to better understand the economic importance of this activity; and by extension its role in all the industries involved in the production of goods and services demanded by visitors. TSA thus help to legitimize or give credibility to the tourism industry as a main economic sector in the minds of politicians and the general public."

And another person stated that:

• "The technique is good but without the data it comes back to the rubbish in rubbish out syndrome. Also TSAs may show the significance of tourism they do not show the economic impact of tourism - for this you need the input-output model or CGE. But more fundamental to whatever model is used, the data collected relating to tourist expenditure globally is generally poor and without that the estimation of the size of the industry is impossible."

But I am still puzzled as to why passenger travel and tourism is the only industry that is using the satellite accounting approach to measure its impact...


PS: the following two related readings was posted in the TRINET discussion list:

• Neil Leiper, Why ‘the tourism industry’ is misleading as a generic expression: The case for the plural variation, ‘tourism industries’ - Tourism Management 29 (2008) 237–251
• UNWTO's "2008 Tourism Satellite Account: Recommended Methodological Framework" at: http://unstats.un.org/unsd/statcom/doc08/BG-TSA.pdf
• WTTC's Methodology for producing the 2008 WTTC/OE Travel & Tourism Simulated Satellite Accounts, World Travel and Tourism Council and Oxford Economics, March 2008: http://wttc.travel/download.php?file=http://www.wttc.travel/bin/pdf/original_pdf_file/2008_methodology.pdf

UPDATE (6May08):

The following list was sent to me today. These are a sampling of items that are included in the WTTC's calculation of the Global Tourism Satellite Account, collected from the WTTC document cited above. They demonstrate the subjectivity and arbitrary nature of the satellite accounting approach, and what the sender called "the WTTC-everything-and-the-kitchen-sink method of estimating the contribution of travel and tourism to the global economy."

• 100% of boats with motor (even though the boat owner may never travel beyond the 50 mile distance perimeter, which is the criterion for being classified a 'traveler.')
• More than 29% of all towing charges
• More than 35% of all VCR and video disk players
• Almost a third (29%) of all vehicle purchases and vehicle insurance
• More than 38% of all treadmills (sports, recreation and exercise equip)

From the document: "Because the Federal Railroad Administration runs Amtrak, its entire budget was also counted as 100% Travel & Tourism."

• US Federal Aviation Administration 89.70%
• US Federal Highway Administration 22.47%
• US Federal Railroad Administration 100.00%
• US National Park Service 100.00%
• US Fish & Wildlife Service 100.00%

-------
[All of the above was also posted on the New Economics of Tourism (N.E.T.) Blog]

Tourism is NOT the World's Largest Industry - So Stop Saying It Is!

It is the end of the semester and I am marking term papers. Few things drive me more crazy in doing this than coming across quoted and cited claims that tourism is the world's largest industry. Tourism is NOT the world's largest industry.


Tourism actually ranks about 6th in international trade, after trade in fossil fuels, telecommunications and computer equipment, automotive products, and agriculture (based on World Trade Organization data). It is just slightly smaller than agriculture, and given the fuzziness of all numbers of this kind, tourism at best might be 5th, just ahead of agriculture.


Tourism is the world's largest Service Sector Industry, in terms of international trade, as all of the other industries listed above are merchandise product industries. Note that this is for international trade and does not include domestic trade -- data for which is extremely variable from one country to the next. Also, there is no Tourism Industry in the World Trade Organization's data. Instead, I came up with an estimate of the Tourism Industry (see below) based on data for the (1) Travel Services, (2) Transportation Services, and (3) Personal-Cultural-Recreation Services.


For details, I provide the following from a draft version of a textbook that I am working on related to tourism impacts and tourism planning (should be out in late Summer/early Fall 2008). If someone can conclusively demonstrate that the analysis below is not correct, I will be grateful. ...


The travel and tourism industry is the world’s largest commercial service sector industry. The World Trade Organization (WTO, not to be confused with the UN World Tourism Organization (UNWTO)) is the leading international body that monitors international macroeconomic data. The data follows the value of imports and exports between countries and across major economic sectors that are grouped into either Merchandise or Commercial Services.
Travel and tourism are part of the WTO’s Commercial Services group, but is not encompassed under a single category. Intead, the WTO includes a Transportation category and a Travel category. The WTO defines these categories as:

• Transportation covers all transportation services that are performed by residents of one economy for those of another and that involve the carriage of passengers, the movement of goods (freight), rentals (charters) of carriers with crew, and related supporting and auxiliary services. (United Nations et al. 2002: 36)
  
• Travel covers primarily the goods and services acquired from an economy by travellers during visits of less than one year to that economy. The goods and services are purchased by, or on behalf of, the traveler or provided, without a quid pro quo (that is, are provided as a gift), for the traveller to use or give away. In addition, a traveller is an individual staying for less than one year in an economy of which he or she is not a resident for any purpose other than (a) being stationed on a military base or being an employee (including diplomats and other embassy and consulate personnel) of an agency of his or her government, (b) being an accompanying dependent of an individual mentioned under (a), or (c) undertaking a productive activity directly for an entity that is a resident of that economy. (United Nations et al. 2002: 38-39)

Although the WTO data includes both imports and exports, this discussion focused on exports as, from a destination community perspective, they have a more direct visible impact on a destination’s economy although in macroeconomic terms they are of equal importance. For tourism, exports are the receipts that a country received from the money that tourists spend at the destination (as discussed above), while imports are the expenditures that residents make when they travel outside of their home country. The difference between the two is called the tourism balance of trade or tourism balance of payments. In the case of the EU for example in 2005, tourism expenditure and receipts were nearly in balance with expenditure of €235.6bn, and receipts from tourism of €232.6bn. About two-thirds of EU Member States were in surplus. A measure of the economic significance of tourism to the countries concerned is that receipts exceeded expenditure by a factor of two or more in Greece (4.5), Spain (3.2), Malta (2.8), Portugal (2.6) and Cyprus (2.5) (European Communities 2007).
In 2006 Transportation Services (not all of them carrying tourists) accounted for 22.9% of international exports in commercial services, while Travel Services (mostly the hospitality industry, and excluding transportation) made up 27.1%. Compared to other commercial service sectors, the Travel Services sector has steadily declined in its relative importance since 2000 when it accounted for 32.1% of international exports in services. Transportation Services have remained roughly stable over that time period. All other Commercial Services (including communications, construction, finance, insurance, recreation, and computer services) comprised the balance of service sector trade (see also Coles and Hall 2008).

There were 704 million air passenger trips taken in 2006, and air and sea passengers together accounted for about 25% of the Transportation Services sector, though regionally it ranged from 20.1% in the EU to 33.3% in the US (WTO 2007b). The rest of this sector is mostly freight transportation. In addition, a record 842 million international travelers spent a record US$745 billion in 2006 (WTO 2007a, 2007b). International tourist receipts grew 9% in 2006 over 2005, and while not the fastest growing sector in international trade, its steady growth and relatively low entry costs make tourism an attractive option for countries and communities seeking to develop the service sector of their economies to expand job opportunities.

A Tourism Sector can be estimated from the WTO data for Travel Services, passenger Transportation Services (excluding freight), and the recreation portion of the Other Commercial Services sector. Together, this Tourism Sector makes up a third of all commercial services, and about 6.4% of all international exports, including merchandise products. The Tourism Sector is the sixth largest sector of the global economy based on the WTO’s categories, following trade in fossil fuels, telecommunications and computer equipment, automotive products, and agriculture (WTO 2007a, 2007b).

(This is also posted on the New Economics of Tourism, N.E.T. blog)

UPDATE (3May08):

I recently got my hands on some financial projections for 2008 from the World Travel and Tourism Council (WTTC, an international lobbying group mostly for airlines and hotels -- at least that is how I define them). They estimate that travel and tourism will comprise:
US$2,008 billion in 2008, which would be 3.4% of total global GDP
- This is about twice the total of US$916 billion for 2006 that I came up with above, though only about half the global percentage.
My number of $916 billion in 2006 is only for international trade, not for GDP, and not for domestic tourism and travel. So a doubling of my number to include domestic travel makes a fairly rough estimate of the total global size of the travel and tourism economy in dollars (or any other currency). (The World Tourism Organization, UNWTO, estimated that 15.8% of all overnight trips in 2005 were international, while the remaining 84.2% were domestic. Domestic trips typically involve lower per/person/day expenditures.)

However, the WTTC also uses what is known as the Satellite Accounting approach, which tries to estimate the degree to which other economic sectors contribute to and benefit from tourism and passenger transportation. Based on that approach, they estimate that in 2008, travel and tourism will comprise US$5,890 billion, or 9.9% of total world GDP.

A couple of caveats need to be considered here. First, the WTTC never clearly shows how it comes up with its numbers. I have been trying to find this, and have even emailed them requesting it. So I am not convinced that their numbers are anything more than very rough estimates. [UPDATE 6May08: I did find information on this, which is linked to a separate blog post on Tourism Satellite Accounts. However, I did not change my opinion of TSAs, which you can find more information on in that other post.]

In addition, my sense is that when an industry adopts a satellite accounting system (which originated in France as an attempt to show the size on non-traditional industries), that they approach this by basically keeping all their original core data, and then grabbing portions of sectors that are near them. As a result they all end up with larger numbers and larger percentages. Other economic sectors do the same, grabbing part of the core travel and tourism industry that might be better placed in financial services or advertising industries. In the end, of course, this all adds up to well over 100%, which can be addressed in an all-encompassing input-output model. But it is unclear to me that the WTTC, and others who use the satellite accounting system, take that broader perspective.

Now I could be totally wrong on this, but I have yet to see someone explain it with real numbers in any other way. So, I suggest that you take the $6 billion and 10% GDP numbers with a huge rock of salt -- and be wary of using it in any term papers that you submit in my classes.

UPDATE (4May08):

Sat, May 3, 2008 at 9:03 PM, Neil Leiper wrote (reposted here with permission):

G'day Alan

Tonight I read your item entitled "tourism is NOT the 'world's largest industry' ". Well Done! Tourism academe would be improved if there were more professors like yourself who can not only see thru the feeble-minded nonsense put about by WTO & its acolytes (in academe - notably dim-witted textbook writers, in government, in consulting, in the media) but are willing and able to challenge them in this manner!

I urge you to go further, please.

Tourism is not "an industry". Attempts to pin it down in that way are doomed to failure and every attempt I've seen is pathetically weak. Tourism is like all the other "isms". It's a form of human behaviour and the theories and ideologies that shape it. C/F idealism, communism, heroism etc.

As such, tourism is supported, partly, by distinctive industries - we can reasonable and realistically call them 'tourism industries'. They do not sum to one distinctive industry. See my article on plural industries which is in press at "Tourism Management". It dissects all known theories that might support the concept on one giant tourism industry and concludes that they are all defective, but various concludes that many tourism industries exist; each a collection of business organisations, some large and complex, most small and simple, some overlapping.

In fact you (anyone) can listen to my conference presentation on that topic. It's on the internet, recorded at CAUTHE 2006 by Martin Fluker in Melbourne. I don't have the site on hand, but I recall it's titled "Professor Leiper expounds ...".

I note above that tourism (the beahviour of tourists) is supported PARTLY by distinctive industries. It's always like that. It's a partially industrialised phenomenon. Like sex. Like sport. Like education, etc.

See a paper in press at Current Issues in Tourism ("Partial Industrialisation in Tourism: A New Model", by Neil Leiper, Lloyd Stear, Nerilee Hing and Tracey Firth. As you will see, it has detailed theoretical discussion, plus empirical evidence, from three researchers who have tested my theory of PIIT.

I put a note about these papers on the tourism strategic management discussion site set up by Fevzi. In the few months since, there has not been a single comment!! Is this more evidence of intellectual decadence in tourism academe? Or is it too soon to tell?

regards
Neil Leiper
Southern Cross University

==========

...And separately, Click Here for a recent news article that also states the world's largest industry claim.

==========

Update: 30 April 2012
The WTTC recently commissioned a study to, yet again, prove to policy makers that tourism is a really big deal (see their press release here: Travel and tourism larger industry than automotive manufacturing); and on more on the wttc.org website here). 


The problem is that the tourism "industry" is so diverse that almost any activity remotely related to travel and hospitality can be considered all or part of it.  In addition, comparing service industries to manufacturing is wrought with challenges (even though I do that myself, above), and is not recommended by the WTO (World Trade Organization), which compiles most of the international trade data for the world.  In addition, the Tourism Satellite Accounting System, which the WTTC often relies very heavily on, is inherently unsuitable for comparison across political boundaries and across industries.


Anyway ... yes, I fully agree that tourism is a huge economic activity that just continues to grow despite economic upheavals across the globe.  However, I caution everyone to be cautious in accepting the results of any study that tries to compare tourism economic activities with other industries at a global or even regional scale. 


==========

ReVista -- Tourism in the Americas

From the David Rockefeller Center for Latin American Studies (Harvard University)

Published in 2002, this free (donations requested) online publication contains some 30 short articles written by well known names among tourism academics. It is sort of a mini-online book. Worth checking out, especially if you are interested in Latin America.

Hmmmm ... Lonely Transit Through Guangzhou, China

"Lonely" not in the sense of being sad, but rather being the only one.

This was probably the strangest airport transit/transfer that I have ever done. It worked, but was really different.

It was a strange ticket from the start: PHX (Phoenix) to LAX (Los Angeles) to CAN (Guangzhou, China) to KUL (Kuala Lumpur, Malaysia), and returning by the same routing. AirTreks.com got me a really good price on China Southern Airlines -- an airline that did not even show up on the major air search engines (though it does carry more passengers than any other airline in China). However, AirTreks was not able to reserve seats for me. They gave me a phone number for China Southern, but that only took me to a pay-per-call directory assistance service. China Southern's website is not very helpful either.

A Chinese colleague at work got me the China Southern phone number in China, which I called using Skype.com. Through their English-speaking operator I was able to reserve seats on all of my flights, except the leg from KUL to CAN.

The inbound flights went well, without any problems. Flying from KUL to CAN on the return, however, was strange. First, they could not check my bags all the way through to LAX. However, since baggage claim is always after immigration, I told them that I did not have a visa for China so I would not be able to pick up my bags there to check them in again. They told me to just go to the Transfer Desk to take care of this, and that the checkin agent's supervisor would call Guangzhou to let them know about my bags.

I was carrying books from China to distribute to contributing authors from our last conference, and that put me 10kg over my checkin limit (which was 20kg). However, I then paid 800 Ringgit (US$235) to upgrade to business, which also increased my checkin weight.

(When I left Guangzhou, I had put the books in my carry-on. However, when you go to the gates, they weigh anything that looks heavy and I had to go back to China Southern and check the books. I first went to a wrapping station when they put packing straps around the books for 10 RMB. Because of that, they did not catch that I had too much weight on that flight.)

So I get to Guangzhou and look for the Transfer Desk. I see a transfer are, but a guard stops me and tells me to go through customs. After customs I see a place to purchase a Chinese visa, so I go there to see if I need to get a visa. The lady asks how long it is between my flights (8 hours) and says that I do not need as visa. So I go up to the immigration counter and tell him that I am in transit. He calls a supervisor over who takes me to the side and has me fill out an Entry Card and a Departure Card.

After some time, a China Southern employee shows up and takes my ticket, passport and baggage claim tags. I tell him that I would like to know the cost of upgrading to business class. He comes back and tells me that business is full (I am not sure if I would have paid the upgrade cost or not). He then goes away and after awhile another China Southern employee shows up and gives me my passport, new boarding pass, and new baggage claim tickets.

I was by myself most of the time, though a group of four Asian girls were also brought over to the side after awhile, though I think for different reasons. Could it really be that Guangzhou's Baiyun International Airport has so few international transit passengers (going from one international flight to another international flight) that they deal with them one-one, like me? It sure seems so.

The China Southern employee takes me through the immigration gate and around the side and back to the gate area. Then she takes me to a room that says "First Class Lounge" -- though I think this is really business class or for transit passengers only. There are a high speed internet computers, food and drinks, soft cushion chairs, and a few power outlets where I can recharge my computer's battery. This is good. I am not in business class, but I am getting to use a business class-like lounge. (You can pay to use a lounge like this in some airports -- but not here in Guangzhou, at least as far as I can tell.)

China remains an enigma. As modern as it is becoming (and both Guangzhou's airport and its urban ladscape are very modern!), some things remain arcane. My trip to Guangzhou this time was to attend a conference that I have been helping to organize for the past eight years -- because the Chinese university is unable to accept credit card registrations from international participants, and my university can. I would have thought that by now that situation would have changed, but it has not. It is just another of the the many thing about China that makes you go hmmmm....

Why Don't We Blog? University Faculty Blogging about Travel & Tourism

Last Updated: 30 June 2007

I have been somewhat involved, but very interested, in a recent discussion on the podcast, Six Pixels of Separation, on the topic of university faculty blogs.

• Six Pixels of Separation podcast #50 - blog - mp3 file - 6 May 2007;
  and #51 - blog - mp3 file - 13 May 2007

One of the "complaints" about academia is that it is very conservative and a late adopter of new technology, and in fact discourages faculty members from using new technology, such as social software or social media. A big part of that discussion is trying to figure out how social media would fit into the very traditional approaches to academic review and assessments of productivity. There are several sources that discuss these issues; here are a few:

• Academic Productivity » Soft peer review? Social software and distributed scientific evaluation
• Technical solutions: Evolving peer review for the internet
• Faculty blogs: Good idea or Bad idea? (and a more recent comment by the same author on libraries and blogs)
  

Despite these discussion, there are a lot of university faculty who are blogging about their disciplinary specialties, research activities, and teaching. These two links provide examples of university faculty blogs

• Professors Who Blog (not updated since 28 July 2006, some are no longer activee)
• All The Web search results on "university professor faculty blogs"

Looking at the web search results, you would think that almost all Law professors are blogging. Public policy faculty would be a distant second. However, the 150 blogs listed on the Professors Who Blog site shows predominance in the Humanities, though many other disciplines are represented, as well.

I have been blogging for almost two years now, prompted by my daughter, and starting with a trip diary. Since then I have started a couple other trip diary blogs, a couple of research and teaching related blogs, and I have had my students blogging in my classes. My podcasts evolved directly from my blogs.

• Alan A. Lew's Blogs & Podcasts - some are more active than others
  

DO YOU BLOG?

While there are quite a few interesting blogs about tourism and the travel industry, I had not seen any blogs by other tourism academics in the two years that I have bee doing this. In fact, blogging (which is celebrating its 10th year as a word 1997) is almost considered "old technology" is the realm of social software. So one would think that more tourism academics would be doing it.

So prompted by the discussions on Six Pixels of Separation, and with the Spring semester having ended, I sent an email out on 20 May 2007 to several discussion lists that are frequented by tourism professors and graduate students. These lists included Trinet, IGU Tourism Commission, AAG RTS Specialty Group, Tourism Anthropology, and Asia Tourism Research. Accounting for some duplication (people on more than one list), I guestimate that some 1000 people received my query: "Do You Blog?" Here is a summary of the responses that I got.

NOT-YET-BLOGGERS

• One person told me that she has not blogged, but would like to if she only had the time. (I can certainly identify with that!)
• Glenn Croy (Monash) told me that Monash University is encouraging their faculty to blog "so as another way to promote our programme, especially to potential students. Encouraged is in the literal meaning, that it is not being forced upon us, though if we are interested this is something
  we can do and our marketing people will support us in this."
  
  • This seems to be a growing phenomenon, as seen in this example from Ohio Dominion University.

BLOGGING ABOUT TOURISM

• Fabian Frenzel (Leeds Metropolitan) - Recently started a collaborative blog on the New Economics of Tourism that is based in the Centre for Tourism and Cultural Change at Leeds Metropolitan University.
• New Economics of Tourism N.E.T.
  
• Dimitrios Buhalis (Surrey) - Comments on tourism and his personal academic experiences. Although started in 2005, it has only been in the past month of so that he has been posting more regularly. Not a lot there yet, but show much promise.
  
  • Dimitrios Journeys
    
• Two of my (Alan A. Lew, Northern Arizona) own blogs fall under this category
  
  • Web 2.0 Travel Tools - where I review interesting websites that are transforming the travel experience and tourism industry
  • Tourism Place - where I am posting this blog, and occasionally post tourism things that don't quite fit anywhere else. I originally created this with the intent of making it a collaborative blog. If anyone want to be a contributor to it, let me know.

BLOGGING FOR CLASSES & STUDENTS

• Wes Roehl (Temple) has been experimenting with using a collaborative blog to encourage interaction among the graduate students in his tourism program. All of the grad students in the program were members of the blog and could post to it, though not all of them did. He is currently rethinking how to make it more effective.
  
  • Tourism Grad Student Network
• Bruce Wicks (Illinois, C-U) is currently in Poland with five students study abroad students from the University of Illinois, and looking at tourism. They set up a blog for friends and family to follow their adventure. He said "Frankly I can't imagine anything better than a blog to record a trip. This time we have only some text and pictures but we are also taking video for a YouTube entry when we get back, and in the future will explore audio uploads."
  
  • Poland Blog 07
• I (Alan A. Lew, Northern Arizona) have had students blogging, and recently podcasting, in a couple of the tourism classes that I teach. In one class, each student creates their own personal blog site. In the other class, they work in collaborative blogs.
  For this past semester, these collaborative can be found here:
  
  • Sustainable Tourism and the Environment
  • Sustainable Tourism and Money
  • Sustainable Tourism and Community

RESEARCH (and) BLOGS

• Mike Pesses (California State U, Northridge) presented a paper at the 2007 AAG in San Francisco on authenticity in the bicycle tourism experience, which was based on a content analysis of posting on a bicycle touring blog site. You can hear a recording of his presentation here.
  
• Peter Bolan (Ulster), has created a blog to generate discussions around research questions related to movie-based tourism for his Ph.D. research. He has been successful in creating a community and generating a fair amount of reader comments:
  
• Movie Tourism Group
  
• George F. Roberson (Massachusetts, Amherst) has created a blog site to facilitate his forthcoming Fulbright research in Tangier, Morocco, which will focus on current issues of modernization and cultural transformation of the city. His blog is currently mostly used as a repository for articles and resources.
  
• Space and Place
• Emma Stewart (Calgary), and her supervisor, Diane Draper, is using a blog to post preliminary research research and solicit feedback on her work with three Arctic Canadian communities. This blog was just launched last week:
  
  • Churchill - This older site has generated some comments from area residents
  • Cambridge Bay - This new site has not yet generated comments
    
• Carmen Cox (Southern Cross) is not a blogger, but is involved in a research/consulting project in NSW, Australia that will look at the impact of user-content generated travel sites (blogs included) on people's travel planning and trip behavior.
• Chin Ee Ong and Hilary du Cros (Institute for Tourism Studies, Macao) are presenting a paper titled "Almond Biscuit Tasting at St Paul’s Ruins and Camping on Hac-Sa Beach: A Blogspace Study of Mainland Chinese Budget Heritage Tourists in Macao" at the Heritage and Tourism Conference (8-11 July 2007, Guangzhou, China) in which they look at blogs and forums in English and Chinese regarding tourist's and potential tourist's views of Macau.
  
• I have heard of FIVE tourism research papers that at based on the analysis of personal travel blogs. Because these blogs are public, they are readily available as primary research data. (Both of the papers that I have heard of are under review for publication, so they cannot be cited here. I will add them if/when they are accepted for publication.)
  

PERSONAL TRAVEL BLOGS

• Michael Luck (Auckland UT) recently finished his first travel blog about a trip he tool to Thailand.
  
  • Thailand 2007
• Daniela Schilcher (University of Otago) keeps a travel blog for family and friends.
• Pham Hong Long (Vietnam National U, Hanoi) occasionally blogs about his graduate education and personal interests.
  
• I (Alan A. Lew, Northern Arizona) also have three travel blogs based on trips that I have made. I tend to continue blogging on those sites, though not regularly, about tourism, my research, and other issues in those destination areas.
  
  • Golden Triangle Conference and Travels - my first blog in summer 2005. I now update it occasionally with news items from that region.
  • Asia Travels, Tourism and More - originally based trips to Singapore and Thailand, I re-titled this blog to also include my subsequent trips to Malaysia, Nepal and other areas of Asia. The Nepal entries focus on a field research project undertaken their in 2007.
    
  • Australia Travel Blog - I experimented with two different websites that host travel blogs for this 2006 family trip:
  • VCarious.com
  • MyLifeOfTravel.com
    

PODCAST BLOGS

• Martin Fluker (Victoria, Melbourne) has a blog that supports his travel podcast on the ThePodcasterNetwork (TPN). His podcast is closely related to his teaching activities, and includes interviews with students about their travels and travel-related podcasts created by his students. He has also has some CAUTHE presentations on his show.
  
  • The Travel Show
  • Martin also had the following comments to make: "The Travel Show site contains blogs and podcasts to do with tourism. I produce the majority of the podcasts, however, my students are invited to submit the podcasts they produce, in subjects I coordinate, to The Travel Show. The latest podcast (#039) if from my students doing BHO3437 Destination Planning and Development. This subject is being run in Australia and Germany and both groups of students are producing podcasts. I use some of the podcasts on The Travel Show, such as the recording of Prof. Sam Ham, as part of the course material in BHO3437. I also use some podcasts, such as #038 as a way to encourage students to become exchange students. One of the benefits I have gained from podcasting is the winning of an Apple scholarship to attend the 2007 World Wide Developers Conference in San Francisco."
    
    
• I (Alan A. Lew, Northern Arizona) have a similar blog for my Geography for Travelers podcast. Topics covered include research that I am involved in, lecture material related to my classes, recordings of conference presentations by both me and others, and podcasts by my students.
  
  • Geography for Travelers
    

NON-ACADEMIC BLOGGERS

A few non-academics also responded to my "Do You Blog?" query.

• Richard Linington told me about the Planning Solutions Blog by the Planning Solutions Consulting Limited (PSCL) -- "specialist research and development company working in the fields of tourism, recreation and leisure." The blog has news about tourism, mostly in the UK, but occasionally beyond, as well.
• Joe Kelly of the Icarus Foundation in Canada told me of their blog on tourism and climate change - Up In The Air. They discuss news items, as well as approaches to mitigation and adaptation.
• Rinzing Lama works in the tourism industry in New Delhi, India, and maintains a blog about his homeland of Sikkim - Blog and Travel Journal.

EMAIL LISTS AS BLOGS

Email Lists are clearly the more common approach to social information sharing and discussion among academics than blogs. They are very different, though, and I am hesitant to put them in the same category as blogs. However, it is possible to use discussion lists postings as a form of collaborative (multiple contributors) blog.

• An example of this is David Dillard's (Temple) NetGold discussion list on YahooGroups.com. The purpose of NetGold is to share "important, informative and useful Internet and sometimes other resources for learning and improvement of skills." Tourism and hospitality are only a small part of the many topics covered:
  
  • Tourism content on Net-Gold
  • Hospitality Content on Net-Gold
  • He apparently distills some of this information on two resources sites for Tourism and Hospitality.
    
    
• Related to this is the Dark Tourism Forum, (hosted at Central Lancashire) which is both a website and an email discussion list. The website is used to develop a resources of material that is discussed on the email list. Again, this is sort of like a collaborative blog, but one with a strong moderator/editor role (the person who decides what moved from the open email discussion to the website).
  

Both of these email lists are more than just email lists (like the ones I posted my "Do You Blog?" query to. But, I do not consider them blogs because they do not fully represent the voice of particular individuals. Even with collaborative blogs, each contributing blogger usually has a distinct and identifiable identity, and each blog entry is treated as an indelible (and searchable) contribution to our world of knowledge and opinion. Email posting are searchable, though depending on the list it can be very difficult to do.

CONCLUSIONS

The diversity of blogging among this small group of tourism academics is quite amazing. There are blogs about tourism, blogs by and for students, research related blogs, and personal travel blogs. There may be even more personal blogs that are not related to tourism, but I think those fall beyond the reaches of this survey. While not a formally constructed survey, the small number of responses confirms the my previous anectodal impressions that tourism academics are not blogging.

Why do I blog? Because it is fun. Blogging enables me to communicating with a whole new audience -- a more real world audience beyond the ivory towers of academia. I meet interesting people through the blogs, and I love looking at the little map on some of my blog pages showing where in the world my readers are reading from. It does cut into my research writing, and does not yet contribute to my annual evaluations. That would be a challenge for most younger faculty, unfortunately. One of my blogs did get me an invitation to speak at a travel industry workshop in Seattle, though the timing did not work. In social media terms, blogging (and podcasting) is helping me to develop my "brand." In fact, when I first started blogging, I used a pseudonym. Today, however, I put my name everywhere I can.

Should more tourism academics blog? I think yes. Tourism is an incredibly important sector of the world economy. Yet the study of tourism is shunned as insignificant by most traditional and established disciplines. Perhaps that is why the relatively small number of tourism academics tend to be inward looking and prefer talking to each other rather than the larger world of academia and beyond. I have done, and still do that myself, and there are benefits from it. However, just as teaching helps balance the different intensity of writing and research, blogging helps bring a balance to the cloistered life of academics.

---

NEW (July 2007): Analysis of blogs for strategy development in tourism

"On Thursday, July 12th 2007, the first worldwide conference for "Blogs in Tourism" took place, for which international experts and numerous participants came to Kitzbühel, Germany. The conference was organised by Krems Research Forschungsgesellschaft mbH, Kitzbühel Tourismus and the Charles Darwin University, Australia and dealt with the analysis of the content of tourism blogs and forums, the understanding of the process of information exchange and the development of industry strategies for handling these virtual communities."

NEW (17Dec 07): Colleges Are Reluctant to Adopt New Publication Venues

...But, report from the New Media Consortium and the Educause Learning Initiative argues "that in four to five years, academe will accept as scholarship this kind of interactive online material and will develop methods for evaluating it."

NEW (23Jan 08): Tired of 'Science by Press Release'? Try Science by Blog

ResearchBlogging.org, launched yesterday, is essentially a blog aggregator. Blogging academics (or, apparently, laymen interested in peer-reviewed research) register their blogs with the site. Bloggers can flag certain posts they write about peer-reviewed research by inserting a snippet of code. These posts then appear on the main page of the site, replete with proper academic citation.

...This, evidently, is part of the growing effort to ease communication in the research community, à la Big Think.

NEW (28Jan 08): A couple of related journal articles that may be of interest:

• Hookway, N. (2008) 'Entering the blogosphere': some strategies for using blogs in social research. Qualitative Research, 8(1): 91-113.
• Lin, Y.S. & Huang, J.Y. (2006). Internet Blogs as a Tourism Marketing Medium: A case study. Journal of Business Research, pp. 1201-1205.

Grand Canyon Skywalk Disappoints Early Visitors

Grand Canyon Skywalk Disappoints Early Visitors

Grand Canyon Skywalk :: Hicks-Wright.net Blog

"I was there in 2nd and 6th this month (April 2007). It's funny how they develop new strategies and rules each day, on Monday it was possible to go to the rim behind, so I guess west of the skywalk, on Friday a security guy was staying there and some self written signs telling no trespass allowed..."

This interesting blog, along with a slew of comments, accounts the disappointing experience that visitors are having at the new Grand Canyon Skywalk.

I have lived in northern Arizona for 20 years now and have been to the Hualapai Reservation a couple of times in that period. They have been trying to develop the Skywalk site for as long as I can remember. Most ventures, which included a casino at one time, have generally failed -- although I was surprised to learn recently that even without the Skywalk they received some 150,000 tourists a year. I believe that much of this is charter bus and air tours from Las Vegas, as they probably have the closest "Grand Canyon experience" to Las Vegas, short of going all the way to the National Park.

The blog post linked above is eye-opening and, unfortunately. not too surprising. The experiences listed by visitors to the Skywalk is fairly similar to my experiences on Indian lands in Arizona over the years, which is that agreements with off-reservations developers are not well thought through, and the attractions are often not ready for prime time.

Hopefully this will change over time, but will they be able to overcome the bad publicity and feelings that these initial experiences are creating? First impressions can have lasting consequences.

From Kingsley Dennis at 'New Mobilies (ce-more) (University of Lancaster)' blog:

The New York Times has an interesting piece on the modern use of maps:

"THE road map today is mostly virtual — an electronic image on a screen, at home or in the car, provided by Mapquest or a built-in satellite navigation system."

"The new digital equipment for mapping provides technical challenges, especially for those old enough to remember paper grasped in fleshy digits. But in at least one respect, the new stuff is easier to use: few motorists ever mastered the secret of correctly refolding a road map."

"Emo" Tourism

The panel session announcement below was in my inbox today.... While Dark Tourism is a concept that I have known about for several years, the idea that there is an annual academic conference on "Evil and Human Wickedness" kind of threw me for a loop.

=======
PANEL ON REALITY TOURS - Call for papers:

To be organized as part of the 8th Global Conference Perspectives on Evil and Human Wickedness. Monday 19th March - Friday 23rd March 2007, Salzburg, Austria

Ground Zero, Katrina Tours, Chernobyl Tours, Favela Tours – tragedy and poverty attract more and more tourists, especially those seeking “ethical” or “authentic” experiences. The aim of this panel is to gather scholars from different disciplines who have as their main object of investigation these so-called reality tours. We are particularly interested on discussing how human misery, understood on its broader sense, is commercialized on various kinds of tourist experiences, therefore relating reflections on these phenomena to issues of Western contemporary moralities.
=======

I personally find Dark Tourism an interesting topic, which is why I subscribe to the Dark Tourism research email list, on which this announcement was posted. At the same time, I have not liked going scary movies since high school and I generally avoid the dark tourism's most morbid attractions -- which I find too depressing. There is, I think, a range of degrees of darkness. It is an edge phenomenon -- some people like to go close to the edge for the thrill, and a few people go over the edge into the depths of "evil and human wickedness."

This conference is put on by the American Political Science Association, not by tourism academics. Topics that are liste on the conference website include:

• the concept and language of 'evil' and 'wickedness'
• the nature and sources of evil and human wickedness
• moral intuitions about dreadful crimes
• psychopathic behaviour - mad or bad?
• choice, responsibility, and diminished responsibility
• social and cultural reactions to evil and human wickedness
• the portrayal of evil and human wickedness in the media and popular culture
• suffering in literature and film
• individual acts of evil, group violence, holocaust and genocide; obligations of bystanders
• terrorism, war, ethnic cleansing; the evils of terrorism, fear of terrorism, international relations especially with regard to the modern nation state, superpower interventionist strategies, post-war reorganisation following the evils of war
• the search for meaning and sense in evil and human wickedness
• the nature and tasks of theodicy
• religious understandings of evil and human wickedness
• postmodern approaches to evil and human wickedness
• ecocriticism, evil and suffering
• gender and evil
• evil and the use/abuse of technology; evil in cyberspace

Sounds more like sociology and psychology than political science -- but I guess that is the nature of contemporary social sciences. Like the concept of Dark Tourism, I wonder what kind of people are attacted to a conference like this? Goths? Emos? Nazis? Closet goths, emos or nazis? Old/Retired goths, emos, and nazis? I don't mean to insult anyone, but this is the edge again, that we are talking about. Since I was part-jock, part-hippy in high school, I would guess that they are probably not like me. But then who can tell with a closet emo?

Introduction + Purpose + Invitation

This is the start of a new Collaborative Blog on the topic of Tourism and Geography. The focus is on topics and commentaries that are primarily of interest to those who do research on the topic of tourism from a geographic perspective. The geographic perspective provdes a focus on topics that relate to (1) place development and experience, (2) the movement of people, ideas and things through geographic space, and (3) the relationship between the human and physical world. Since I consider most of tourism to be geographically based, this blog can potentially encompasses a broad range of interdisciplinary research topics and interests from across the social sciences, physical sciences and business fields of study. Anyone who has an interest in these topics can contribute to this blog by simply contacting me at TravelGeographer@gmail.com.